Elisha BECKER, BS

Customer service extends beyond good manners and is the bridge between “I need therapy” to “I need to choose this therapist”.   Elisha’s strategies and techniques are that bridge. Starting with a Bachelor’s Degree in Human Services in 2000, Elisha’s career has focused on managing all aspects of care coordination, first as a Residential Coordinator in a setting for at-risk children and then as Director of Admissions, for the adult population at an outpatient rehabilitation facility serving a large geographic area and diverse patient population, managing approximately 2,000 patients per year. Elisha’s skill is customer service ~ whether that customer is a potential patient or client, the family, referral sources or therapist. Elisha manages day to day contact with a 70 plus therapist team and ensures they are successful in coordinating and delivering multidisciplinary patient care services.  Her experience also includes marketing, program development, team management and ensuring ongoing quality assurance and utilization review. This creates the foundation for exceptional care and is essential for any therapist to promote their own service, create a stable referral base and grow their business. If it has to do with relationships and solving problems, Elisha will be there.